Service and Repair Warranty Information
Technet Automotive Service Nationwide Warranty
We are proud to partner with National Technet Automotive Service and provide a nationwide parts and labor warranty covering 36 Months/36,000 Miles* on Highline Car Care repairs.
About Warranty Reimbursement
Reimbursement is limited to covering the failed part (as listed on original ticket), labor, and tax associated with said part for a period of 36 months or 36,000 miles, *whichever comes first.
Reimbursement is limited to covering up to the original dollar amount paid for the failed part, labor, and tax as listed on the original invoice or the lesser of. If the warranty repair is less than the original repair, the lesser amount of the two will be paid. At no time will reimbursement exceed the cost of the original repair. Incidental or Consequential damages are not covered.
How to Obtain Warranty Reimbursement
Consumer must complete the following steps prior to any warranty work being performed. All claims are subject to verification before any reimbursement may be made. Reference 25 Mile Rule: If a consumer is 25 miles or less from the original repair facility, the consumer is required to return to the original facility for warranty repair.
If a consumer is 25 miles or more from the original Service Center, please Visit Technet for details and information
For complete Warranty information visit Technetprofessional.com.
Warranty Details
What is covered under our warranty?
This limited warranty covers the following parts if installed by a participating Pronto Warranty Service Center.
- Engine performance, drivability, services and repair
- Engine cooling systems
- Emission control system
- Fuel system
- Electronic engine management system and other on-board computer systems. (Engine, body, brake, and suspension computers).
- Brake system
- Starting and charging systems
- Electrical systems
- Exhaust systems
- Ignition system
- Steering/suspension systems, wheel bearings, CV Joints/U-joints, half-shafts and drive shafts
What is not covered under this warranty?
Fleet or commercial vehicles, motor homes of any type, recreational vehicles, or high performance vehicles, and vehicles owned by a dealer are not eligible under this warranty.
Repairs made outside the warranty period. Repairs made by an individual and not a licensed Service Center are excluded. Warranty will not apply if vehicle ownership has been transferred by any means: consumer to consumer or dealer to consumer. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below:
- Engines, rebuilt engines, or engine assembly
- Incidental or consequential damages
- Turbo parts and related components
- Vehicles involved in an accident
- Transmission flush, transmission replacement, rebuilt transmissions, transaxles, transfer cases for automatic and manual transmission
- Differential assembly; any repair or component replacement including, but may not be limited to: ring gear, pinion shaft and related gears, associated bearings, and pinion seals
- Auto body, paint, molding, air bags, or glass repairs
- Used parts; parts purchased from a junkyard or an individual
- Customer supplied parts or parts purchased from the internet
- Tires
- Batteries
- Sublet Repairs
- Shop supply fees
Technet has the right to cancel or modify the terms of this program without notice.
For complete Roadside information, visit Technetprofessional.com.
Service and Repair Financing
Credit Card by Synchrony Financial
When you come into an auto shop for a routine oil change you do not want to get presented with a bill for additional work that your vehicle needs. At Highline, you can be assured that we only do work on your vehicle that is necessary. If it’s something that you can hold off on we will let you know. If it’s something that needs to be taken care of immediately we do not hesitate to inform you. Your vehicle being in tip top shape when you leave our shop is our priority. We also understand that when we present you with some additional expenses you may not be prepared. For this reason, we have some financial options available for you.
Whether you come in for an oil change, maintenance services or repairs we will take care of you. Synchrony Financial offers the Synchrony Car Care credit card that can be used every day for routine maintenance, tires & wheels, automotive accessories, and gas at over 25,000 gas stations and auto service centers nationwide including Exxon and Mobil, Chevron and Texaco. This including Highline Car Care.
No interest for 6 months on auto maintenance and repair purchases of $199 or more.*
Apply for Financing Online
To apply for the Synchrony Car Care Credit Card and take advantage of the special financing offer click on the blue button below.
*No interest on your auto maintenance and repair purchases if paid in full within 6 months on purchases of $199 or more. Minimum monthly payments are required.
Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 months. Minimum monthly payments required. Gas station purchases are not eligible for promotional financing.
Roadside Assistance Program
Roadside Assistance Reimbursement
The Program benefit is limited to the reimbursement of two (2) qualifying roadside assistance incidents within a 365-day period per covered vehicle. Maximum reimbursement amount is seventy-five ($75.00) dollars per eligible incident. To be eligible for this coverage, all you need is an invoice for at least in $25 in service from a TechNet Professional location. Covered services are towing,lock-out assistance, flat tire assistance, fluid delivery, and battery jump start.
How to Obtain Service
In order to receive the fastest service possible, contact the service provider of your choice. You may be required to have a credit card available for use when calling the Roadside Assistance Dispatcher.
*TechNet Professional Automotive Service does not endorse any specific roadside assistance service provider.
You, the consumer, are responsible for negotiating any and all fees with the service provider prior to accepting service.
How to Receive Reimbursement
Download and complete this Roadside Assistance claim form and submit with the required proof of service documents listed on the form. You can email these documents to mechclaims@sonsio.com, fax to 1-866-924-3668 or mail to TechNet Customer Care, P.O. Box 17659 Golden, CO 80402 in order to receive reimbursement. If you have questions concerning a Roadside Assistance Claim please call 866-588-0728 option 2.
Program Terms and Conditions
Download the full terms and conditions of the Roadside Assistance Program here.
Roadside Assistance Program Rules
Our Roadside Assistance Reimbursement is handled through Technet Automotive service and we follow the rules and guidelines they have established.
Click to expand rules
- Reimbursement up to $90 can be used towards a tow, jump start, lock-out, flat tire assistance or fuel service effective 24-hrs after qualifying repair for one year.
- One reimbursement per registered car, per year.
- Only vehicle listed on original invoice and Roadside Assistance Certificates are eligible.
- Consumer is responsible for finding a roadside assistance provider.
- Roadside Service on the qualifying vehicle must be provided by a licensed Roadside Assistance Provider or licensed Service Center.
- All documents required for reimbursement must be mailed within 30-days of the Roadside Event per instructions on certificate.
Technet has the right to cancel or modify the terms of this program without notice.
For complete Roadside information, visit Technetprofessional.com