Maserati Ghibli Navigation Screen Repair

Highline Car Care always strives to be on the forefront of automotive technology.  In this quest, we have found many of our consumers with late model Maserati Ghibli and Quattroporte are in need of NIT touch screen repair.  Whether the screen is physically cracked, scratched, damaged, or just unresponsive to your touch – we are usually able to repair at a fraction of the cost found at the dealerships.

 

We are currently only able to repair 8.4″ touch screens, so please measure the diagonal size of your screen to be certain yours is repairable.  We are happy to handle the entire job if you are local to the Mesa Phoenix area.  If you happen to be out of state, you are able to ship your navigation unit to us for repair.  Please contact us for more details.

 

 

Maserati touch screen repair mesa az highline car care

Maserati 8.4″ NIT touch screen display

 

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Cadillac CUE Infotainment repair

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Cadillac User Experience Infotainment Display Repair in Mesa, AZ | Highline Car Care

Cadillac User Experience CUE Touch Screen repair in Mesa AZ

In this new age of technology and convenience, Cadillac has raised the bar with in vehicle Gadgetry.  The CUE system is an all-in-one Navigation, Audio, Phone, and climate control display that is very intuitive.  But what happens when this central control system fails?  Drivers are left with no control over the luxuries of their Cadillac.  Many times Cadillac owners have found that the CUE touch screen will simply stop responding to touch.  Simply stated, the screen lights up and displays all of your options, but it will not recognize that you are touching a particular icon.  Have no fear, the experts at Highline have devised an economical repair and will get you back on the road in no time.  We are able to repair the CUE touch screens on the ATC CTS SRX and XTS model Cadillac models

If you are local to the Mesa Phoenix area, we are happy to complete the entire job for you.  Bring us your vehicle and we will perform the repair.  If you are out of state, simply remove your CUE infotainment unit and ship it to us for repair.  We promise a quick turnaround and quality product that will keep your Cadillac reliable for many years to come!

 

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Uber & Lyft Vehicle Safety Inspection in Mesa AZ

Since 2010 our clients have been returning to Highline Car Care for quick, consistent, and convenient service.  We always have your best interests at heart, and always promise to install only top quality parts.  We service small families and large businesses alike.  But did you know about our inspection services?  We offer complimentary 20 and 35 point digital safety inspections with every visit.   We also offer comprehensive vehicle pre purchase inspections for only $104.97.  One of our newest inspection services came in response to a growing demand for Uber and Lyft vehicle inspections.

Uber & Lyft Inspections

If you’re reading this, the chances are pretty good you need an inspection.  Both Uber and Lyft require annual vehicle safety inspections, and will not allow you to transport passengers without it.  Fret not, we are here to help!  The experts at Highline can get you in and out with a quick Uber/Lyft safety inspection AND offer 10% off additional maintenance and repair(ask for details).  Our Uber and Lyft certified inspection is only $41.99 plus tax, and will take less than an hour.  Give us a call or shoot us a message today!

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We are conveniently located just south of the US60 and West of Mesa Drive – Next door to La Mesa RV and across the street from the Courthouse and DMV and open Monday thru Friday

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Top 5 Auto Repair and Transmission Service Shops in Mesa AZ

At Highline Car Care in Mesa AZ, we understand that you have options when it comes to Auto and Transmission Repair.  As the owner I’ve been asked countless times “Who is your main competition”?  I usually just smirk and answer something along the lines that Highline does not have competition.  I know this sounds odd, but hear me out…  In 2016 ADOT reported that there are 5.6 MILLION vehicles registered in Arizona, most of which frequent the Phoenix and Mesa areas.  There are approximately 2,200 repair shops in Arizona as of last count.  Basic math tells us that when divided evenly, each shop would service 2,500 vehicles.  This may not seem like a large number of vehicles, but consider this – Most small or medium sized auto repair shops can only handle 25-50 vehicles per week.  On top of this, each vehicle visits a repair shop an average of 2.2 times per year.  That’s 5,700 total visits (averaged out) over the course of a year which is MUCH more than most shops our size would be able to accommodate.

On top of these statistics, we have additional variables to consider:

  • Does the auto shop offer a good customer experience?  Car repair is one thing, but actually being able to satisfy your customers requires much more thought and care.  If customers do not feel recognized and appreciated, they will go elsewhere.  If you do not meet their needs, they will not return.  Car repair can be stressful, and your auto shop should be able to help eliminate the pain to get you back on the road as soon as possible and at the best value – which doesn’t always mean cheapest price.
  • Does the shop offer quality service?  Quality auto repair costs money.  As an owner/operator at Highline in Mesa, I often have customers call in and ask for a quote over the phone.  Consider this:  Would you call your doctor and tell him your arm hurts, and ask for an exact price to remedy your injury?  Hopefully, the answer is no.  Auto mechanics are car doctors. and we can’t give an accurate price without first inspecting your vehicle(no charge at Highline, FYI).  Given this constant struggle, some shop owners have resorted to discounting their services.  Either offering prices on low quality parts, not quoting a price for a complete repair, using bait and switch tactics, etc.  Any reputable shop that offers quality service and value will NOT offer a price by phone.  We will be happy to share our past experiences on similar repairs, or offer a price on basic services (oil changes, etc).   We will never give a repair QUOTE by phone – It is dishonest and not in our customer’s best interests.  Going back to your arm comparison, some people will Google “why does my arm hurt?”  Google offers about a million reasons your arm might hurt, and the same goes with your car.  You might have self diagnosed that your engine needs replacement, when in fact it just needs a new water pump.  So once again, offering a price without first seeing your vehicle is irresponsible and mere speculation.
  • Does the auto shop offer a comprehensive nationwide warranty?  Years ago you’d be lucky to get a 12 month local warranty on your auto repair, but times have changed and the minimum is no longer competitive.  Many smaller shops (including Highline Car Care) have teamed up with nationwide parts companies such as Pronto, Napa, and Goodyear to offer an exceptional Nationwide warranty that often covers a tow charge and sometimes a rental vehicle.  Don’t settle for the minimum, demand more!
  • Does the shop offer transportation to/from?  Shuttle services are a thing of the past – Who wants to ride the school bus to work?  Many newer auto shops that focus on the customer experience will offer a free Uber trip, or even a personal loaner vehicle.
  • Does the shop offer a comfortable waiting room with WiFi, coffee, and modern conveniences?  If you decide to hang around while your vehicle is being repaired, this is a huge plus.
  • Is the shop convenient for you?  Auto repairs are many times unexpected, so it is helpful to have a repair shop that is in your daily travels and is open when you need them to be.

All of these factors considered, we want to offer a list of the Highline top 5 auto repair shops in Mesa AZ

Sunland Auto Service at 3530 E Broadway rd in East Mesa

Sunland tops our list for exceptional customer service in East Mesa.  Their hours are 7:30AM to 5:30PM Monday through Friday, and closed weekends.  From their Yelp page: Sunland specializes in Scheduled Maintenance, Air Conditioning / Heating, Wheel Alignment, Electrical Systems, Oil Changes, Check Engine Light Diagnosis, Emissions, Engine Repair, Diesel Repair Light Duty, Transmission Repair, Shocks, Struts, Suspension, Timing Belt Replacement, Brakes.  Established in 1992 by Bob McLeod and we believe it is now owned and run by Scott S.  Sunland only offers a 12 month/12,000 mile warranty, but it is nationwide.

Crawford’s Auto Repair at 2855 S. Alma School rd in West Mesa

Crawford’s is a good option if you are in need of repair or service in West Mesa.  They also have a stellar online reputation for customer satisfaction.  Crawford’s Auto is open 8AM to 5PM Mon-Fri and closed weekends.  Taken from their Yelp page, Crawford’s offers the following:  Comprehensive auto repair and maintenance. Oil changes, tune ups, brake pad replacement, standard maintenance checks at 30K miles, 90K miles, 150K miles and more. Brake repair, air conditioning, check engine light, emissions, battery, steering, transmission, electrical system, cooling system, fuel system, differential repair. They repair cars, vans, pickup trucks, motorcycles, hybrids, RVs and motor homes, medium duty trucks, heavy duty trucks, semis.  They also offer fleet repair services.  Established in 2012 by Co-owners Jeff Crawford and Brad Weiss.  Crawford’s Auto Repair did not list a warranty that we could find.

Schorie Auto Repair at 6056 E. Baseline rd in East Mesa

The owners of Schorie auto – Jim and Amber Schorie are friends of ours.  They offer honest quality service at a fair price, and offer a 24month/24,000 mile nationwide warranty.  They are available 7:30AM-5:30PM Mon-Fri, and closed weekends.  A quick description as per Yelp:  Schorie Auto Repair offers the latest diagnostic equipment, over-sized lifts to accommodate medium duty trucks. Clean and professional shop staffed by ASE certified technicians.  An excellent choice if you are in need of auto service in the East Valley.  Don’t forget to ask them about their cheap oil change service.

Desert Toy Shop at 240 E. Coury Ave

Mike Smith – The owner of Desert Toy Shop has many years of experience with Toyotas.  Him and his crew specialize in classic Toyota Land Cruiser restoration and modifications, along with general 4×4 work.  Some of their additional offerings, listed on Yelp:  They specialize in Toyota, Lexus, Scion and Land Cruiser repair, along with Prius Hybrid service. They use only genuine Toyota parts, which is nice but it limits their warranty to 12 month/12,000 miles local warranty.  They are open 8AM to 6PM Mon-Fri and also 8AM to 3PM on Saturday’s.  This makes them a good choice for any quick oil change needs you might have over the weekend.  They offer a clean waiting room.

Highline Car Care at 240 E. Coury Ave Suite #119

Highline Car Care is owned and operated by Wes Hawkins and his wife Jennifer.  We offer clean and consistent ASE certified repairs, and always promise to “Offer the Right Service at the Right Time”.  We do not believe in services specifically based on mileage – Each individual car is unique and therefore has it’s own specific needs.  We offer complimentary AC quick check, Brake quick check, Diagnostic quick check, and estimates.  We use state of the art software that allows us to text message or email our digital inspection (with pictures) directly to our customers.  We are open 8:30AM to 5:30PM Mon-Thurs, and close at 4PM on Fridays and enjoy our weekends with our families.  We also offer a 24 month/24,000 mile NATIONWIDE warranty through PRONTO which does come with one free tow service per year.  Our waiting room is clean with ample seating, and includes free WiFi, coffee, water, and sometimes baked goodies.  While we always encourage you to take advantage of our loaner vehicle, Uber drop off, or personal shuttle, we can accommodate you if you wish to wait for your service.

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We understand that you have choices, and hope that our research has been of some help to you in your quest for a new auto repair shop in Mesa.  We’d be happy to hear from you, so please call or send us a message if you’d like to come in for service!

 

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Honda & Acura Repair & Specialty Services

We love Japanese vehicles because they make so much sense to us – One of our favorites to service is Honda/Acura.  It is evident that the Honda engineers put a lot of time and thought into each and every design, component, and accessory.  The engine compartments are always neat and easy to access.  Components are made from quality materials that do not deteriorate over time.  Nothing ever seems like an afterthought with Honda.

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Highline Car Care in Mesa, AZ – Tucked away just south of the US60 and West of Mesa Drive. Next door to La Mesa RV

 

Honda and Acura repair Services in Mesa AZ

Highline Car Care specializes in the following repair services that are very unique with Honda and Acura vehicles:

  • Timing belt & tensioner service with water pump replacement – Using only OEM quality parts with a 2 year 24,000 mile warranty
  • 90,000 mile Honda factory maintenance – Spark plugs, cabin & air filter, transmission service, brake fluid replacement, and inspection
  • Honda brake repair – Using only the finest, most quiet, and best wearing ceramic brake pads available
  • Valve adjustment – Very critical on Honda Fit and Pilot models
  • Window regulator repair – Nobody likes a window that won’t roll up or down
  • Door lock repair – Faulty door locks can be a nuisance
  • CV axle replacement – Axle boots are common to rip or split in AZ, spewing out all their critical lubricants
  • Oil pan reseal – We fix those leaks that leave spots in the driveway
  • Transmission service – Big or small, we know a guy
  • Air Conditioning top off, service, and compressor repair – We’ll keep you cool in the AZ summers
  • Check engine light diagnostic service – Our quick check is FREE

Don’t Let Just any Shop Service Your Honda or Acura

Honda and Acura are special and require expert attention.  They have service needs that are unique to any other vehicle manufacturer.  We have heard so many horror stories of customers being taken advantage of due to lack of experience.  Repetition makes for consistent service – A shop that is not familiar with Honda service and diagnosis may end up throwing a whole pile of unnecessary parts at your vehicle, which will cost YOU more money.  Or worse yet, affecting the longevity of your Honda.  Let the Honda Pros at Highline handle your next service need, and keep your  safe and reliable for many years to come.  Call or email today!

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A Classic Honda CVCC at Highline Car Care

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Dodge Dart Chrysler & Jeep Touch Screen Digitizer Repair

Highline Car Care in Mesa AZ is an automotive shop that specializes in car maintenance and repair.  But did you know that one of our specialties is automotive touch screen & digitizer repair?  Newer vehicles are relying more and more on large touch screens to control audio, climate, navigation, and other information, so when this screen fails it can become a BIG problem.  We heard our clients needs and found a solution!  Whether your touch screen digitizer has been physically cracked and damaged,  or does not respond to your touch (non responsive) – We are likely able to repair it at a fraction of the cost of buying new.

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Dodge Navigation MFD Touch Screen Repair in Mesa AZ

We are currently able to repair touch screens & digitizers on the following Dodge & Chrysler models:

  • 2012-2016 Dart with 8.4″ RB5 display
  • 2011-2018 Journey with 8.4″ RB5 display
  • 2015-2016 Challenger with 8.4″ RA3 or RA4 display
  • 2013-2017 Ram with 8.4″ RA3 or RA4 display
  • 2013-2017 Dodge/SRT Viper
  • 2014-2017 Jeep Cherokee & Grand Cherokee
  • 2015-2017 Chrysler 200
  • 2015-2016 Chrysler 300
  • 2014-2017 Dodge Durango
  • All Jeep, Dodge, and Chrysler 4.9″ RB3 units

 

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This 8.4″ RB5 digitizer stopped responding to touch, and it’s owner decided to punch the display. We don’t judge, we just repair!

 

We are local to Mesa, AZ and usually offer same day service.  If you are not in the area, please contact us to arrange shipment for repair.  MOST repairs are $300-$500 – 1/3 to 1/2 of what the dealership charges for replacement!  We are always looking to expand our lineup of navigation repairs.  If you have a need for a model that is not listed, please don’t hesitate to contact us with information.  Our auto repair shop aims to please.

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Nissan & Infiniti Repair Service in Mesa AZ

Looking for a trustworthy shop to maintain, service, or repair your Infiniti or Nissan in Mesa AZ?

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Our Project Nissan GT-R at Highline Car Care

Highline Car Care is your one stop shop!  We love Japanese vehicles, in fact this is where we got our start.  Our owner Wes Hawkins worked for Toyota 10 years before starting up business on his own.  He has always appreciated the simplicity and reliability of Japanese vehicles.  Nissan and it’s luxury cousin Infiniti are no exception.  We are very familiar with the intricacies of these vehicles, including but not limited to the following:

  • Power steering leak repair – We know that every Nissan over 90,000 miles is going to need special attention to this area.  Leaks can pop up in the steering rack and pinion, pump, high & low pressure hoses.
  • Suspension complaints – Clunks, rattles, worn tires, bouncy suspension are all common with used Nissan and Infiniti’s.  We will make short work of lower control arm, struts, and mounting issues to get you back on the road quickly.
  • Engine mount replacement – Front wheel drive Nissan Altima, Maxima, Sentra, and Murano all need engine mounts in time.  We are adept in the knowledge needed to provide a quality repair with long lasting replacement parts
  • Cam position sensor diagnosis and replacement – Yep, the Maxima, G35, and 350z all require cam sensor attention in time.

Nissan and Infiniti brake repair in the East Valley

The Pros at Highline Car Care know how to keep your brakes functioning smooth and quiet.  We only use high quality ceramic brake pads, new hardware, and will machine your brake rotors with our ProCut on car brake lathe – The ONLY way to ensure a 100% true fitment.

Nissan engine replacement in AZ

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A recent Infiniti G35 that received an engine transplant at Highline Car Care

Nissan builds a very reliable engine, but even the best will need replacement in time.  We are able to economically source used, low mileage Nissan & Infiniti engines to get you car back on the road in no time.  We will not cut corners in our installations, which almost always include

  • New engine rear main seal
  • New spark plugs
  • New drive belts and radiator hoses
  • New thermostat
  • New coolant and engine oil
  • New gaskets as needed

We also offer a minimum 12 month/12,000 mile parts and labor warranty on engine replacement.

Need to get that Nissan in for service?

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Porsche Cayenne Repair and Service

Looking for an affordable dealer alternative for maintenance service and repair on your Porsche Cayenne in Mesa, AZ?

Look no further than Highline!  We have the knowledge to keep your Cayenne running tip top, and at a fraction of the price local dealers charge.  Some common Porsche Cayenne services include:

  • Engine oil and filter replacement – Oil change using only ENEOS certified long life, fully synthetic TOTAL oil
  • Brake pad & rotor replacement – Using OEM Porsche quality parts, the ONLY way to keep your Cayenne stopping as it was designed to!
  • Starter motor replacement – We are able to perform this service at HALF the dealership price!
  • Battery service and replacement – Highline Car Care uses Interstate Batteries, which are top of the line and can be warrantied nationwide.
  • Radiator, water pump, and cooling system service and repair – We always use quality parts and fluids.
  • Tune ups – Spark plugs, fuel injection service, air filters
  • Window regulator and motor repair – Do you have a window that won’t roll up or down?
  • Suspension work – Struts, wheel bearings, CV axles, and control arms – Just to name a few.

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Our technicians are ASE certified and have the tools and knowledge needed to safely service your Porsche Cayenne

A failed computer, lost key, or electrical diagnostic service may necessitate a trip to the dealership.  But for all those other basic maintenance and repairs, let the Pros at Highline save you a whole lot of time, money, and headache.  We promise you won’t regret it.

 

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Toyota Prius MFD Navigation Touch Screen Repair

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Your Toyota Prius MFD Display Plays a Vital Role in Function and Convenience, Let the Pros at Highline Keep it Functioning Properly

Is Your Toyota Prius Multi Function Display Touch Screen on the Fritz?

Toyota Prius MFD Navigation Touch Screen Repair Mesa AZ Highline Car Care

A non responsive MFD will not light up, but will not respond to touch

Let the Pros at Highline take a look.  We are currently able to repair non responsive MFD touch screens on all 2004 through 2012 Toyota Prius models for a FRACTION of the price you have likely found at Toyota.  This is a specialty service that we have been offering since 2012, as we saw the need for an economical solution to touch screen failure.  Some cell phone repair companies claim to be able to “repair” your touch screen by cutting your digitizer open and using a solder circuit pen to patch the failed connection.  The question is though, do you really want an unqualified cell phone salesman disassembling and patching your $6,000 navigation unit?  Sounds risky to me.  Our technicians are ASE certified and will actually replace the failed touch screen in order to offer a 24 month/24,000 mile warranty on our repair.  We feel this is the only way to do it right.

 

 

 

We Are Currently Working to Find a Solution for Prius Blank or Black MFD Screens

Toyota Prius MFD Navigation Touch Screen Repair Mesa AZ Highline Car Care

A blank or black MFD screen is self explanatory, and may or may not be repairable

A blank multi function display screen indicates a failed main circuit board, and we do not currently have a supplier for new parts.  We do however, have several donor units in stock and are able to perform an economical repair in some cases.  Give us a call or email if you have a Prius with black or blank MFD screen and we can go over current options.

 

 

 

 

 

 

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Radiator & Engine Coolant Flush

Cooling System Service in Mesa AZ

If you’ve been in to see us before, you may have noticed – We’re big on preventive maintenance!  Newer cars don’t break down as often as they used to, so we often take their reliability for granted.  You’ll likely be able to skate by to 100,000 miles give or take, but rest assured – We are going to talk to you about the value of servicing your car before it breaks down.  One item of particular importance in the East Valley and Mesa area is your cooling system.  Things get hot in Phoenix, and your car needs to keep cool just as much as you do.  The only line of defense your vehicle has is a well maintained and properly functioning engine cooling system.  This is NOT your Air Conditioning, it is your car’s radiator, radiator cap, thermostat, water pump, radiator, cooling fans, and serpentine belt – All of these items work together to keep your vehicle running cool.  The lifeblood of this system is Anti Freeze, also known as engine coolant.  This fluid comes in many colors – Green, blue, Pink, Red, or Yellow.  But despite their differences in color, they are require attention over time.

When is it Time for a Coolant Flush?

If you’re asking this question – It’s probably time!  Most people don’t think about flushing their radiator until their mechanic has brought it up.

Engine coolant has several important duties:

  • Protect from and prevent electrolysis, rust, and corrosion.  Your cooling system is made of plastic, steel, iron, and aluminum – All of which can be negatively affected by water and electricity.  It is the job of antifreeze to minimize this damage.
  • Protect your cooling system from boiling.  Water has a boiling point of just about 210 degrees Fahrenheit in the Valley, which your engine can create very easily in the summer time.  This is the reason we normally fill our cooling systems with half water and half coolant.  This mixture, along with a pressurized cooling system will bring the boiling point to 230 degrees or more.  This is essential because boiling water will not cool your engine.  The fluid must remain in a liquid state to properly dissipate engine heat.
  • Keep your cooling system from freezing.  It doesn’t really happen here in Mesa – But what about that ski trip you have planned for the winter?  Temperatures below 32 degrees at night will allow water to freeze which can cause CATASTROPHIC damage to your engine and cooling system.  Water expands once it becomes frozen, and can crack radiators and engine blocks!  Healthy engine coolant will lower your freezing point to 35 degrees below zero and keep your cooling system safe when parked at night.

The bottom line is that your coolant will need service over time.  Generally speaking, we recommend flushing all green coolant around 60,000 miles because it has a tendency to corrode your cooling system over time.  Long life red, pink, blue, and yellow antifreeze are usually good for 100,000 miles.  Each vehicle is unique though, and that is why we will not recommend service without first inspecting yours.

 What Goes Into a Radiator Service and Cooling System Flush?

First we will inspect the vital components of your cooling system for leaks, proper function, and wear and tear.  We wouldn’t be acting in your best interests if we focused on the coolant flush by itself – You’d probably like to know if your radiator hose is hanging on by a thread or the radiator’s cap isn’t doing its job.  In extreme cases, we will drain a small amount of coolant from your radiator so we can add a cleaning compound.  Once this chemical has circulated through the system for a bit, we will load our flush machine with the proper new coolant and perform the fluid exchange.  This part is actually pretty fun – Our machine operates on vacuum and will pull out 95% of your engine coolant straight through the radiator, and without disconnecting a hose.  Once all of the old coolant is removed, we flip a couple valves and the new coolant is sucked back in.  All of this happens while your vehicle is idling in our shop.  The whole process will take under an hour, and you’ll be on your way with a safe and efficient engine cooling system!

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Our Cooling System Flush Machine – Looks like something out of a Die Hard movie!

What is the Cost of an Engine Coolant Flush or Exchange Service?

Expect to pay $150 to $300 depending on the condition of your particular cooling system, the type and quantity of coolant that will be exchanged, and the type of flush machine that is being used.  Our coolant flush will typically end up on the lower end of the cost spectrum because of how simple our machine is to use.  Other more complicated machines require more time to setup, and thus more money out of your pocket.

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